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eLearning User Groups September 29, 2009

Posted by B.J. Schone in eLearning.
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Last week I went to the Metrics That Matter user group in Chicago. During my trip, I started thinking about user groups related to learning and technology. Other than conferences, where do learning and technology professionals get together to discuss ideas with each other? Conferences are great; I attend them and present at them on a fairly regular basis. But too often these events are more focused on presentations than collaboration and idea sharing. We can learn a ton from each other simply by trading stories and experiences, and we should do this more often. What other ways do we have to interact directly with each other? I came up with a list of ideas below. Please chime in with your thoughts. (Oh, and in case you’re wondering, the Metrics That Matter user group meeting was excellent.)

Ideas for connecting with eLearning peers

#lrnchat

I’ve written about #lrnchat before. It’s an online discussion that happens each Thursday on Twitter. Dozens of learning and technology gurus join in to have open discussions and share ideas. This is a great way to interact with some of the top thought leaders in our field.

LMS user groups / conferences

Several LMS companies offer user groups and conferences, and I would highly recommend that you check one out if you work closely with an LMS. Most of the well-known LMS vendors have user group meetings and/or conferences, including:

  • Blackboard
  • Cornerstone
  • GeoLearning
  • Inquisiq
  • Learn.com
  • Mzinga
  • Plateau
  • Saba
  • SumTotal

Technology / Development-focused user groups

Adobe has an active user group community, with over 700 groups that meet regularly to discuss products such as Captivate, Dreamweaver, Flash, and much more. Visit the Adobe Groups page for more info. (In fact, a few Captivate-specific user groups have popped up.)

Separate from the Adobe Groups is a user community for Adobe Acrobat Connect Pro.

Many of the “social learning” tools (ex. blogs, wikis, etc.) have user groups or strong online development communities. A few quick examples:

Twitter

Tools like TweetGrid allow you to track keywords related to your niche of learning and technology. This can help you find others who are working on similar topics or projects, and then you can reach out to them directly.

What else?

What am I missing? Are there other ways you directly connect with peers to exchange ideas and discuss your work? Blogging, definitely. What else…?

Micro-blogging at Work May 30, 2009

Posted by B.J. Schone in eLearning.
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I’ve been on Twitter for over a year, and I find great value in the ability to ask questions to a large group of people (ex. friends, peers, etc.) when I need to find information. I often get excellent answers and suggestions that have much more value than a Google search would have yielded. I also enjoy the ability to share helpful resources that I find, and I do my best to answer questions that other people have. It only makes sense that organizations are starting to bring the same concept of Twitter (micro-blogging) in-house to improve communication between employees.

What is micro-blogging?

Micro-blogging is the process of sending short text updates that describe what you’re doing and/or thinking to a web site or web application. The messages are available to whomever has subscribed to view your messages. There are many micro-blogging platforms (see below) that allow you to easily track messages from your friends and peers, and they also make it easy to search for messages that were previously posted. All of the information is saved and it can be searched. Read a more detailed definition of micro-blogging.

How can micro-blogging be beneficial at work?

Here are a few examples of how micro-blogging can be beneficial at work. Micro-blogging can be used to:

  • Ask questions
  • Share project updates
  • Make organization-wide announcements (for non-critical information)
  • Build a community (ex. have new employees communicate with each other and share their experiences)
  • Promote a culture of information sharing

We’re in the early stages of a micro-blogging trial at work. I can’t say much about it, but I am very pleased with what I’ve seen so far. I’m seeing employees making connections with co-workers in different divisions, and I’m seeing employees provide each other with assistance on a regular basis. While I can’t articulate a rock-solid business case for micro-blogging, this behavior screams success to me.

Selecting a micro-blogging platform

If you are concerned about your employees sharing confidential or proprietary information, you will probably want to be very careful when selecting a micro-blogging platform. You can use an internally-hosted micro-blogging platform, or you can consider using a solution hosted by a vendor. Some of the most popular platforms are:

Involve the right people

When considering micro-blogging at your organization, you’ll need to make sure to involve the right people. I highly recommend you bring in people from the following departments. Help them understand micro-blogging and why you’re interested in using it:

  • Corporate Communications
  • HR
  • IT
  • Legal

Run a pilot program

Consider running a pilot program, where you use micro-blogging for a small group of users (perhaps the training department?). This will let you get a feel for how the concept works, and you should be able to figure out its potential pretty quickly. (I would also recommend that you jump on Twitter, just to get a quick understanding of how micro-blogging works.)

Good luck, and please leave a comment below if you have experience using micro-blogging at work. I’d love to hear how it is going.

Heading to the Corporate University Summit May 16, 2009

Posted by B.J. Schone in eLearning.
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I will be heading to Chicago on Tuesday for the Corporate University Summit, a corporate learning and development conference. I will be presenting a session on mobile learning on Wednesday, and I plan on spending the rest of the time making connections with peers and absorbing as much I can from the other presenters.

Here are some of the sessions/presentations that sound most interesting to me:

If you will be attending the conference, please say hello! If you will not be in attendance, let me know if you have questions about the conference or any of the presentations. I will be happy to get answers and report back.

Read more about the Corporate University Summit

How to Get the Most Out of a Conference May 7, 2009

Posted by B.J. Schone in eLearning.
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Conferences have been on my mind quite a bit lately. I will be presenting a session on mobile learning at the Corporate University Summit in a couple weeks in Chicago, and I’m getting ready to submit a proposal or two for DevLearn. So you can see why I was pleasantly surprised today when I ran across an excellent blog post on how to get the most out of a conference. The post is by Dan McCarthy, and he wrote it over on his Great Leadership blog. Here’s a summary of his suggestions:

  1. Choose your conference wisely.
  2. Take time to to explore and experience the surrounding area.
  3. Try to suspend your judgement, be open minded, curious, and open to possibilities.
  4. Watch your diet and stay fit.
  5. Force yourself to network.
  6. Don’t be one of those attendees that race up and down the trade show isles with a shopping bag, avoiding eye contact with the vendors, and grabbing handfuls of useless junk.
  7. Keep a running list of ideas, insights, and action items; your key take-a-ways from each day.
  8. Have fun, but be on your best behavior.
  9. Ship your stuff back to your office.
  10. Don’t forget to thank your manager for allowing you to attend.
  11. Share something with your team or coworkers.
  12. If you can, offer to be a presenter, break-out facilitator, discussion moderator, or any opportunity to get involved.

Read Dan’s full post, How to Get the Most Out of a Conference, for more information on each of his suggestions. And if you see me at a conference, please stop and introduce yourself!

Additional resources:

Are You a Learning Guru? April 18, 2009

Posted by B.J. Schone in eLearning.
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I recently had the pleasure of meeting Karen Boyle, the founder of LearningGurus.com. Learning Gurus is essentially a staffing agency for professionals in the learning and technology field. Karen has over 15 years experience in corporate, government, and education settings, and she specializes in the learning and development/training industry. She started Learning Gurus to help place people in jobs, and at a time like this her services are even more critical.

I heard about Learning Gurus a few weeks ago, and I was surprised to learn that Karen was based just a few miles away from my office in San Diego. Karen and I met for lunch, and she filled me in on her philosophy and reasoning for starting Learning Gurus a few years ago. I was very impressed; Karen is in this to help match great people with great jobs, not to get rich. And Karen’s background in training and development plays a huge role: She’s able to match the right people with the right jobs. That’s a key difference when comparing Learning Gurus to other staffing agencies.

I would highly recommend that you submit your information to Learning Gurus to be considered for jobs (it’s free). I’m very happily employed right now, but in this economy, it’s always smart to be aware of great services like this. And if you have a need for learning/technology talent at your organization, you should also get in touch with Karen.

Here’s a more thorough description of the services offered by Learning Gurus, from their web site:

Learning Gurus provides top-notch Workplace Learning Professionals for your learning and development initiatives. Our staffing and employment agency provides contract, contract-to-hire, and direct hire services. Our nationwide network of Learning Gurus design and develop training and performance solutions for corporate, government, and educational institutions. Whether you need a instructional designer for a 1-month project or you’re searching for a new Chief Learning Officer, we’ve got the guru for you! Our gurus specialize in the following areas:

  • Instructional Design & Development
  • Facilitation & Instructor Led Training (ILT)
  • Performance Analysis & Needs Assessment
  • Project Management
  • eLearning, Web-Based Training (WBT)
  • Multimedia/CBT Development
  • Technical Writing & Documentation
  • Quality Assurance & Evaluation

Visit LearningGurus.com for more information.

Attending AG09 Remotely February 27, 2009

Posted by B.J. Schone in eLearning.
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As I’ve mentioned before, I won’t be able to make it to the upcoming eLearning Guild Annual Gathering conference, but I’m already starting to figure out my plan of attack for keeping up with the conference from 2,400 miles away. If this conference is anything like past eLearning Guild conferences, many social media and social networking sites will be buzzing with updates on a regular basis. I plan on using the following sites/tools to keep up with everything:

What else? What am I missing?

And please let me know if you’ll be there – and if you’ll be blogging from the conference. I’ll be sure to publish a list of AG09 bloggers. Thanks!

The gLearning Challenge January 31, 2009

Posted by B.J. Schone in eLearning.
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The eLearning Guild has announced an interesting challenge for their upcoming Annual Gathering conference in Orlando. It’s called The gLearning Challenge and the concept is to create a learning solution using ONLY Google products. Here’s a more thorough description, from their web site:

The gLearning Challenge is your chance to use the slew of free and easy-to-use Google tools to showcase your e-Learning design chops. Your entry must use any, or many, of these free Google tools to create a course, a module, or even some informal learning. Get Creative! Win Prizes! Be crowned the Master of gLearning!

The suggested list of tools includes:

Submissions will be accepted until Friday, March 6, 2009.

Read more about The gLearning Challenge.

Building a Learning Portal January 17, 2009

Posted by B.J. Schone in eLearning.
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We implemented a learning portal at work several months back, and it has turned out to be one of the best things I could recommend to an organization for improving access to learning materials. In the past, I’ve worked at organizations where we would tell learners, “Look in the LMS” to find materials and information. I’ve realized that a learning portal creates a self-service environment for users that can’t be beat. They can go, search, find what they need, and move on. It’s a Google-like experience, for what has generally become an information-on-demand culture. Let’s take a closer look at learning portals…

What is a learning portal?

A learning portal is a web site that contains links to all different types of learning and training materials for employees at an organization. It may display upcoming classes, online courses, job aids, programs, links to web sites, etc. It may also include search functionality, a rating system, bookmarking ability, and more. The content displayed on the portal may be general to all employees at an organization, or it may be customized for that individual and the role they play. In a perfect world, the learning portal would be able to analyze the person’s department, role, and previous training history. It would then automagically determine learning resources that may be most valuable to that person. It may take a little while, but we’ll get there.

How to build a learning portal (in a nutshell)

First, analyze your users. Interview power-users and find out what resources they access on a regular basis for learning and looking up information. Find out what information is most important to them and find out how you can aggregate it in a way that is simple, clean, and useful. Look at your HR/training systems (ex. your LMS). Find out what key information should be displayed in the portal. You may want to show the learner information on their upcoming classes (if they have already signed up). You may also want to show them all upcoming classes that could be relevant to them based on their job role or specialty. Contact vendors or systems specialists at your organization to find out if this information can be extracted and displayed on a web site, such as a learning portal. (Beware that vendors may charge you for this extra work.)

Build it. Test it. Improve it.

Start small with the first version of your learning portal. Aggregate some useful resources and slowly add features and functionality based on users’ feedback. Interview users and put a poll on the portal. Get as much feedback as you can. It will improve naturally over time if you listen and respond.

More portals are coming

Some LMS vendors are introducing portals of their own, so keep an eye out. Your LMS vendor may have one coming out soon. These may be rigid at first, but I’m sure they’ll get better with time. I’d recommend you analyze the needs of your users, and then determine if it’s best to build your own or use a vendor solution. Either way, it will probably be an extremely helpful resource for your learners.

DevLearn 2008 – Day 2 Recap November 14, 2008

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I kicked off Day 2 at DevLearn by facilitating a Breakfast Byte session on DevLearn Live!, which is the collection of Web 2.0 apps we’re using regularly this week. Not many people showed up, but Wendy Wickham, Matt Wolf, and I spent the time well by discussing our current projects, our impressions of DevLearn, favorite technologies / tools, and more. It was a great way to start the day.

Next, I went to the keynote by Dan Roam, author of  The Back of the Napkin. Here’s a summary of my notes from the keynote:

  • We can solve nearly all problems with pictures. Once we start to think from a visual perspective, things become more clear.
  • Whoever best describes the problem is the one most likely to solve it.
  • Whoever draws the best picture gets the funding.
  • Always be thinking: “How can I explain this situation in a simple drawing or a napkin sketch?”
  • The more human your picture, the more human your reponse. The mind likes to look at pictures that map to the way we see the world.
  • Any problem can be broken down into six pieces:
    1. Who/what (Draw using a portrait)
    2. How much (Draw using a chart)
    3. Where (Draw using a map)
    4. When (Draw using a timeline)
    5. How (Draw using a flowchart)
    6. Why (Draw using a multi-variable plot / graph)
  • Southwest Airlines was started on the back of a napkin in Texas. Two entrepreneurs said they would create an airline that would fly between Dallas, Houston, and San Antonio. They drew a triangle on a napkin to represent the flight pattern. They started simple and they succeeded. And if you fly Southwest today, you’ll see that they still print their flight routes on their cocktail napkins. Nice homage.
  • When it comes to visual thinking, there are three types of people: Black pen (people), yellow pen (people), and red pen (people). Black pen people will jump up and run to the whiteboard to draw their thoughts (that’s me). Yellow pen people say, “I can’t draw” – but they’ll eventually draw. Red pen people say, “I’m not visual. I’m not going to draw anything.” They’ll only get up to draw when they’re pissed off. :)
  • If you’re having trouble getting started on a blank canvas, JUST DRAW. Getting over the inital mark on the page is the hardest part. Start with ‘Me’ and ‘My problem’.
  • Need to sketch something on your PC? PowerPoint’s presentation mode provides a great drawing tool that most people don’t know about!

Here are the sessions I attended today…

406 – Managing Learning in a Web 2.0 – and Beyond – World (Lance Dublin)

  • Slides available here.
  • Lance Dublin is great at asking uncomfortable questions to get everybody’s minds thinking differently. If you attend one of his sessions, it’s very likely that he’ll put you on the spot for something. (Ex. “How do you define eLearning?”).  I enjoy the challenge.
  • Web 2.0 and so-called Learning 2.0 has caused us to re-examine how we learn, but has it really changed  us?
  • Lance argued that learning hasn’t changed, only technology has changed. If we look at how humans learn – how we acquire, absorb, encode, and use information – the core skills haven’t changed much over time. Sure, we have fancy new tools to help us organize the information, but we are still learning the same.
  • Lance believes there should be an area of learning called ‘non-formal’ learning. This is when people intentionally learn information in an informal way. (He states that informal learning takes place unexpectedly in an informal way.) It’s an interesting idea, and I bet the concept is easier for upper management to understand; informal learning has always seemed a little too relaxed for some people to see as valuable. Then again, this could all juts be semantics.
  • Lance believes the Learning 2.0 movement consists of these elements:
    • Rapid
    • Mobile
    • Immersive
    • Collaborative
    • Non-formal (rather than informal)

508 – Global e-Learning: Overcoming the Obstacles (Maarten Fleurke and Paul T. Liotti)

  • Admittedly, I didn’t stay through this whole session. The content was decent, but I didn’t see myself applying it any time soon at work (if ever at all). It was a bit more specific than I expected; I was hoping to get bigger-picture strategies for planning global projects. No worries, though. The room was packed and everybody seemed to enjoy the session.
  • Use qualified linguists for translations; don’t shortcut the process by using friends, family, etc. True linguists will be much less likely to make grammatical and spelling mistakes. (Plus, mistakes are expensive to fix, especially if audio or video is involved.)
  • There are no quick fixes when it comes to localization/ translation.
  • 30-45% of a course’s budget could easily go to voice talent and translation expenses (wow).

605 – Using Flash CS3 and AIR to Build Desktop Applications (Dan Carr)

  • Dan was a very laid back presenter, but he definitely knows his stuff. I liked his style; it was easy for me to tune in and absorb lots of great Flash / AS3 / AIR info from him.
  • Building a basic AIR app (desktop Flash app) is much easier than I realized.
  • Dan walked through an example AIR application that could write to an XML file on the desktop. It was simple and straightforward. I believe he will post his example files here, so keep an eye out.

I ended the night by having dinner with Barbara Ludwig. Now, time for bed. DevLearn is wearing me out!

DevLearn 2008 Bloggers November 13, 2008

Posted by B.J. Schone in eLearning.
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In case you’re not getting enough DevLearn 2008 coverage, here’s a list of awesome bloggers who are writing about their experiences here in San Jose:

Did I accidentally leave you off the list? If so – I’m sorry! Please add a comment with a link to your blog.